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Retirement Advisers

CFP Board's rollover guide gives advisers a path and plaintiffs a target

The board's seven-step checklist turns duty of care into a compliance path for rollover advisers and a written standard for the next lawsuit.

The Guide to Applying the Fiduciary Duty to Rollovers, published by CFP Board on Aug. 21, is compliance guidance for advisers and a paper trail for anyone who second-guesses the recommendation. It tells certificants how to handle the question for the millions of rollovers a year that move more than $1 trillion out of employer plans and into IRAs or new employer plans, and the board's release frames the stakes through CEO K. Dane Snowden's insistence that people deserve 'competent, ethical advice that puts their interests first.' The guide also carries its own risk warning: rolling to an IRA can widen investment options and simplify record keeping, but misguided advice can bring unnecessary costs or tax penalties, which is why the release urges clients to get financial advice before deciding.

The guide applies the board's existing Code of Ethics and Standards of Conduct to the rollover transaction, laying out the seven steps a CFP professional must follow and the material conflicts that must be disclosed and managed when recommending an IRA. The board gave CE sponsors advance access to the guide's learning objectives, an early sign that rollover best practices are becoming part of the credential's formal curriculum.

The guide lands days after Treasury and the IRS issued sample forms designed to shorten the four-to-six-week delays that leave rollover money in transit, and it came out the same week Stash added 401(k) rollovers to its app, as RCD reported. In that environment, rollover dollars are moving faster and more parties are reaching for them, the conditions under which conflicted advice shows up.

For advisers who already treat rollovers as fiduciary events, the guide is a useful write-up of what they already do; for those who treat them as an asset-gathering exercise, it is a warning. Its seven steps, disclosure rules, and best-interest recommendation form the compliance path, and for plan sponsors the guide doubles as a benchmark — a written standard they can expect from any adviser soliciting their former participants, CFP credentialed or not.

The plaintiffs' bar is the larger audience. The excess-fee playbook keeps expanding into new targets, and a board-authored conflicts checklist for the $1 trillion annual rollover flow is a target that just got easier to describe. The guide's real legacy may be not the paperwork it saves but the standard it hands the next lawsuit.

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